Shipping Policy

At Premium Pashmina, we strive to deliver your order in the shortest possible time while ensuring safe and secure delivery of your products.

1. Processing Time:

   • Orders are typically processed within 1-2 business days after receiving your payment.

2. Shipping Time:

   • We ship all orders within 7 days of processing. Delivery times may vary depending on the destination and shipping method chosen.

3. Shipping Charges:

   • Shipping charges will be calculated and displayed at checkout based on your location and the shipping method selected.

4. Tracking Your Order:

   • Once your order is shipped, you will receive a confirmation email along with a tracking number. You can track the status of your shipment using the tracking details provided.

5. Delivery Issues:

   • If you do not receive your order within the estimated delivery time, please contact us immediately at singh.thind20@gmail.com or call us at +91 8968288160.
   • We are not responsible for delays caused by external factors such as customs, courier issues, or weather conditions.

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Cancellation Policy

We understand that sometimes you may change your mind or need to modify your order. To ensure that we can accommodate your requests, we have a strict cancellation policy:

1. Cancellation Window:
   • You can cancel your order within 6 hours of placing it, as long as the order has not yet been processed for shipping.
2. How to Cancel:
   • To cancel your order, please contact us immediately via email at singh.thind20@gmail.com or call/WhatsApp us at +91 8968288160.
3. After 6 Hours:
   • Orders cannot be canceled once they have been processed or shipped. In such cases, please refer to our Returns and Refunds Policy for further assistance.

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Return and Exchange

• If you receive a damaged or incorrect item, please notify us within 7 days of delivery, and we will guide you through the return process.
• For more information, refer to our Return & Refund Policy.

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If you have any further questions regarding shipping or cancellations, feel free to contact us at singh.thind20@gmail.com or +91 8968288160.