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At Premium Pashmina, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information when you visit our website:
1.1 Personal Information:
- Name
- Email address
- Phone number
- Shipping address
- Payment details (credit/debit card information or other payment method details)
1.2 Non-Personal Information:
- IP address
- Browser type and version
- Device information
- Referring website (how you found us)
- Pages visited on our website
- Date and time of visit
2. How We Use Your Information
We use the information collected for the following purposes:
2.1 To Process Orders:
- To fulfill your orders, process payments, and deliver products to the address provided.
2.2 To Improve Your Experience:
- To customize your shopping experience, recommend products, and enhance our services based on your preferences.
2.3 Customer Service:
- To communicate with you regarding your order status, inquiries, and provide customer support.
2.4 Marketing:
- With your consent, we may send promotional emails or newsletters regarding new products, offers, or updates. You can opt out of these emails at any time by clicking the unsubscribe link.
2.5 Legal Compliance:
- To comply with legal obligations or respond to legal processes, such as court orders.
3. Sharing Your Information
3.1 Third-Party Service Providers:
We may share your personal information with trusted third parties, such as payment processors and shipping partners, to facilitate your order. These third parties are only allowed to use your information to provide services related to your purchase.
3.2 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid legal requests (e.g., court order, government inquiry).
4. Data Security
4.1 Secure Transactions:
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. All payment transactions are encrypted using SSL (Secure Socket Layer) technology.
4.2 Storage:
Your personal data is stored securely and only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
5. Cookies
5.1 What are Cookies?
Cookies are small text files stored on your device to enhance your browsing experience. We use cookies to:
- Analyze website traffic
- Remember your preferences and settings
- Personalize content and advertisements
5.2 Managing Cookies:
You can choose to disable cookies in your browser settings. However, this may affect the functionality of the website and limit your ability to use certain features.
6. Your Rights
6.1 Access and Correction:
You have the right to access and update your personal information. If any information you have provided is inaccurate or incomplete, you can request that it be corrected.
6.2 Opt-Out of Marketing:
You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
6.3 Data Deletion:
You may request the deletion of your personal information, subject to legal or contractual obligations.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this privacy policy, or if you would like to exercise your rights regarding your personal data, please contact us:
Email: singh.thind20@gmail.com
Phone/WhatsApp: +91 8968288160